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If you have a technical question, please also see our Support FAQ.
Absolutely. All sensitive information is transmitted over a secure connection. For added security, ResultsWare Limited does not retain any credit card details. Names and email addresses will not be passed on to any other organization. If I install Taskline, will anything else get installed as well? Absolutely not. Our Setup program installs Taskline and nothing else. There is absolutely no adware, spyware, or anything else of that nature. What are the system requirements for Taskline? Taskline will run on any computer running Microsoft Windows 95 or above, or Microsoft Windows NT4 or above, and Microsoft Outlook. If you are running Windows 95 or NT4 with Outlook 97, then Taskline requires that Internet Explorer 4 or above is also installed on your system. Please note that Taskline will not run on an NT4/Outlook 98 combination. Will Taskline work with Outlook® Express? No. Taskline requires Outlook. Outlook Express does not support tasks. What version of Outlook does Taskline require? Taskline works with all the current Outlook versions - 97, 98, 2000, 2002, 2003 and 2007. However, there are some minor functionality and interface limitations with Outlook 97 and 98. Please note that Taskline will not run on an NT4/Outlook 98 combination. We are committed to continuously improving Taskline and intend to produce upgrades about once a year. Upgrades are priced at around 40% of the purchase price. Upgrades are free if you have purchased Taskline within three months of an upgrade release. Is there a version of Taskline for the Mac? No, sorry. Taskline requires Microsoft Windows. Do you give discounts for educational use? Yes. Discounts are available for students and teachers of legitimate educational institutions. Please click here for further information. Will Taskline work with my Palm? Taskline only runs on Outlook on the PC. You copy tasks back and forth between Outlook and your Palm using HotSync. However, when tasks are copied from Outlook to your Palm, information not supported by the Palm is not copied across. For example, Total Work (which is how long you think the task will take) isn't copied across to the Palm, and thus you can only see and change this field using Outlook. In summary, the standard Palm To Do fields sync fine, but the custom Taskline fields are ignored. However, most of the important information, such as Task Start and Due dates, being standard To Do fields, will synchronize correctly. Will Taskline work with my PocketPC? Taskline only runs on Outlook on the PC. You copy tasks back and forth between Outlook and your PocketPC using ActiveSync. However, when tasks are copied from Outlook to your PocketPC, information not supported by Pocket Outlook is not copied across. For example, Priority (A1) (which is a Taskline field that can be used to set the order of tasks) isn't copied across to the PocketPC, and thus you can only see and change this field using Outlook. In summary, the standard Pocket Outlook fields sync fine, but the custom Taskline fields are ignored. However, the most important information, such as Task Start and Due dates, and task Total Work, being standard fields, do indeed sync correctly. Is Taskline compatible with Netcentrics' Getting Things Done Outlook Addin? Yes, Taskline is compatible with GTD versions 1 and 2. Click here to find out more about how these two great tools can work together to manage your workload and save you time. Is Taskline compatible with Franklin Covey® PlanPlus? Taskline is compatible with PlanPlus Versions 1, 2, 3 and 4. Please lookup "PlanPlus" in the online help for more information. Where can I download the current or a previous version of Taskline? Please click here to access our download page. I've lost my product key. How can I get it resent? This website can resend your product registration information. Please click here to access this facility. Return to top of page |
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